Security & Compliance

Enterprise-grade security and data protection you can trust

1. Our Security Commitment

At Telegram Manager, security and data protection are our highest priorities. We implement industry-leading security practices to protect your data and maintain the trust you place in us.

2. Compliance Certifications

🇪🇺 GDPR Compliant

Full compliance with the General Data Protection Regulation (EU) 2016/679

✓ SOC 2 Type II

Independently audited for security, availability, and confidentiality

🔒 ISO 27001

Information Security Management System certification

3. Data Encryption

  • In Transit: TLS 1.3 encryption for all data transmission
  • At Rest: AES-256 encryption for all stored data
  • Passwords: Scrypt hashing with secure salt (OWASP recommended)
  • Bot Tokens: Encrypted in database, never exposed in logs

4. Access Control

  • Role-Based Access Control (RBAC): Granular permissions for all users
  • Multi-Factor Authentication: Optional 2FA for enhanced security
  • Session Management: Secure sessions with automatic rotation
  • Device Tracking: Monitor and manage active sessions per device

5. Security Monitoring

  • 24/7 Threat Detection: Continuous security monitoring
  • Anomaly Detection: Automated alerts for suspicious activity
  • Audit Logs: Complete trail of all administrative actions
  • Incident Response: Dedicated team for security incidents

6. Application Security

  • OWASP Top 10: Protection against common vulnerabilities
  • CSRF Protection: Token-based CSRF prevention
  • XSS Prevention: Content Security Policy and input sanitization
  • SQL Injection: Parameterized queries and prepared statements
  • Rate Limiting: Protection against brute force and DoS attacks

7. Infrastructure Security

  • Cloudflare Edge: DDoS protection and WAF
  • Isolated Databases: Separate production and development environments
  • Regular Backups: Automated encrypted backups every 6 hours
  • Disaster Recovery: Tested recovery procedures

8. Data Protection

  • Data Minimization: Collect only necessary data
  • Purpose Limitation: Use data only for stated purposes
  • Data Retention: Clear retention policies and automatic deletion
  • Right to Erasure: Complete data deletion within 30 days
  • Data Portability: Export your data in standard formats

9. Privacy by Design

We build privacy and security into every feature from the ground up:

  • Privacy impact assessments for new features
  • Security code reviews and testing
  • Regular penetration testing
  • Secure development lifecycle (SDLC)

10. Third-Party Security

We carefully vet all third-party services:

  • Cloudflare: SOC 2, ISO 27001 certified infrastructure
  • Telegram API: Official Bot API with secure authentication
  • Regular vendor security assessments
  • Data Processing Agreements (DPAs) with all vendors

11. Incident Response

In the event of a security incident:

  • Detection: Automated alerting and monitoring
  • Response: Immediate investigation and containment
  • Notification: User notification within 72 hours (GDPR compliant)
  • Resolution: Root cause analysis and prevention measures
  • Reporting: Mandatory reporting to authorities when required

12. Employee Security

  • Background checks for all employees
  • Regular security awareness training
  • Principle of least privilege access
  • NDA and confidentiality agreements

13. Responsible Disclosure

We welcome security researchers to report vulnerabilities:

  • Email: [email protected]
  • PGP Key: Available upon request
  • Response Time: Initial response within 48 hours
  • Recognition: Public acknowledgment (with permission)

14. Security Updates

We maintain security through:

  • Regular security patches and updates
  • Dependency vulnerability scanning
  • Continuous improvement of security posture
  • Annual security audits

15. Questions?

For security inquiries: